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<!--Generated by Squarespace Site Server v5.9.2 (http://www.squarespace.com/) on Fri, 12 Mar 2010 12:01:03 GMT--><feed xmlns="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/"><title>UpRight Matters</title><subtitle>Blog</subtitle><id>http://www.uprightmatters.com/blog-home/</id><link rel="alternate" type="application/xhtml+xml" href="http://www.uprightmatters.com/blog-home/"/><link rel="self" type="application/atom+xml" href="http://www.uprightmatters.com/blog-home/atom.xml"/><updated>2010-02-22T22:29:50Z</updated><generator uri="http://www.squarespace.com/" version="Squarespace Site Server v5.9.2 (http://www.squarespace.com/)">Squarespace</generator><entry><title>How Good Is That Playlist?</title><category term="Genius"/><category term="Layla"/><category term="MoodAgent"/><category term="Music"/><category term="MusicIP Mixer"/><category term="Pandora"/><category term="Recommenders"/><category term="Web 2.0"/><category term="playlist"/><id>http://www.uprightmatters.com/blog-home/2010/1/11/how-good-is-that-playlist.html</id><link rel="alternate" type="text/html" href="http://www.uprightmatters.com/blog-home/2010/1/11/how-good-is-that-playlist.html"/><author><name>Chris Loosley</name></author><published>2010-01-11T08:01:00Z</published><updated>2010-01-11T08:01:00Z</updated><summary type="html" xml:lang="en-US"><![CDATA[<div class="default offsite-link-inline"> <!-- default classes for links -->

<p><em>One question that arises whenever someone wants to listens to music is: Is it worth creating a playlist -- or do I just press shuffle?" The former is getting
more and more difficult, due to the sheer amount of music available on today's
computers while the latter is rendered useless by the huge variety of music on
any player.</em></p>
<p class="quoteSource"> -- Jakob Frank, Analysing and Evaluating Playlists on Music Maps, WDA'2009</p>

<p>In my previous post, I discussed the different different approaches used to generate music playlists automatically, and compared the features of four playlist recommenders. In this post I'll describe an experiment I conducted to discover how the playlists differ when using each of those products. </p>

<h3>Automatic Playlisting Products</h3>

<p>The products I'm comparing are:</p>
<ul class="grouptight">
<li><a href="http://www.pandora.com/"><strong>Pandora Radio</strong></a> from Pandora Media</li>
<li><a href="http://support.apple.com/kb/HT2978"><strong>iTunes Genius</strong></a> from Apple</li>
<li><a href="http://www.amplifiedmusicservices.com/what/downloads.php"><strong>MusicIP Mixer</strong></a> from Amplified Music Services</li>
<li><a href="http://www.moodagent.com/"><strong>Moodagent</strong></a> from Syntonetic Media</li>
</ul>

<p>These products are not really direct competitors; you could conceivably find a use for each. Using different technologies and approaches to produce their results, each offers a different mix of features and services. In my previous post I summarized those differences in <a class="UMref" href="http://www.uprightmatters.com/blog-home/2009/12/18/playing-musics-long-tail.html#summary">a table</a>.</p>

<p>In one important respect, however, all four share a common goal: <em>they aim to pick music tracks that will sound good together in a playlist</em>. But to evaluate products against that simple goal statement involves some complications that we must discuss first ... </p>

</div> <!-- closes default link styles -->]]></summary></entry><entry><title>Playing Music's Long Tail</title><category term="Genius"/><category term="MoodAgent"/><category term="Music"/><category term="MusicIP Mixer"/><category term="Pandora"/><category term="long tail"/><category term="playlist"/><id>http://www.uprightmatters.com/blog-home/2009/12/18/playing-musics-long-tail.html</id><link rel="alternate" type="text/html" href="http://www.uprightmatters.com/blog-home/2009/12/18/playing-musics-long-tail.html"/><author><name>Chris Loosley</name></author><published>2009-12-19T07:15:00Z</published><updated>2009-12-19T07:15:00Z</updated><summary type="html" xml:lang="en-US"><![CDATA[<div class="default offsite-link-inline"> <!-- default class for links -->

<span class="full-image-float-right"><img src="http://www.uprightmatters.com/storage/Moodagent iPhone.png" alt="Illustration: Moodagent for iPhone"/></span>

<p>Launching new iPhone apps is a bit like making babies, but with a less predicable gestation period. There's a lot of anxious waiting for the big day. So we're proud to announce that you can now <a href="http://moodagent.com/">download  Moodagent</a> by Syntonetic -- free for a limited time! </p>

<p>As a beta tester for Moodagent, I've had the opportunity to discover first-hand what distinguishes the various music playlisting options available. As you can imagine, playlist quality is quite subjective. And no one wants to listen to music the same way in every situation. Therefore, the good news today is that you can automatically build playlists for an ever-increasing array of music in more ways than ever.</p>

<h3>Automatic Playlisting Distinctions</h3>

<p>To explain the fundamental distinctions between automatic playlist generators, I'll compare four products:</p>
<ul class="grouptight">
<li><a href="http://www.pandora.com/"><strong>Pandora Radio</strong></a> from Pandora Media</li>
<li><a href="http://support.apple.com/kb/HT2978"><strong>iTunes Genius</strong></a> from Apple</li>
<li><a href="http://www.amplifiedmusicservices.com/what/downloads.php"><strong>MusicIP Mixer</strong></a> from Amplified Music Services</li>
<li><a href="http://www.moodagent.com/"><strong>Moodagent</strong></a> from Syntonetic Media</li>
</ul>

<p>On the face of it, all four products have similar goals -- to pick music tracks that sound good together in a playlist. But each one works in different ways and employs different technologies under the covers -- producing different results.</p>

<p>In this post I'll briefly provide some context for comparing these products and summarize their features and technology differences. Following a head-to-head comparison, you'll find further discussion and links to some important issues.</p>

</div><!-- close div with default class for links -->]]></summary></entry><entry><title>Music Tempo and Genre as Playlist Factors</title><category term="Genre"/><category term="MoodAgent"/><category term="Music"/><category term="Tempo"/><category term="TidySongs"/><category term="TuneUp"/><category term="iTunes"/><category term="playlist"/><id>http://www.uprightmatters.com/blog-home/2009/10/16/music-tempo-and-genre-as-playlist-factors.html</id><link rel="alternate" type="text/html" href="http://www.uprightmatters.com/blog-home/2009/10/16/music-tempo-and-genre-as-playlist-factors.html"/><author><name>Chris Loosley</name></author><published>2009-10-16T11:00:00Z</published><updated>2009-10-16T11:00:00Z</updated><summary type="html" xml:lang="en-US"><![CDATA[<p>It's rare that a day passes in our house without music being played somewhere. But because we're now working on the launch of <a class="offsite-link-inline" href="http://www.syntonetic.com/mobile-apps/moodagent-for-iphone/">Syntonetic's Moodagent</a> playlisting application for iPhone and iPod Touch, I've been spending even more time than usual listening to my own music, thinking about playlists, and what makes a good one.</p>

<p>In my previous post I wrote about the <a class="UMref" href="http://www.uprightmatters.com/blog-home/2009/10/3/all-i-have-to-do-is-play-music.html#dilemma"><em>digital music dilemma</em></a>: when you've accumulated so much digital music that you can't remember all the tracks in your library, how do you decide what to play? Picking tracks at random can sometimes be interesting, but it doesn't work when you want to hear a particular kind of music.</p>

<p>In this post I look at <em>music tempo</em> and <em>music genre</em> as two possible characteristics that might be useful in creating a playlist that is less random.</p>]]></summary></entry><entry><title>All I Have to Do Is ... Play Music</title><category term="Everly Brothers"/><category term="MoodAgent"/><category term="Music"/><category term="acoustic fingerprint"/><category term="iTunes"/><category term="playlist"/><id>http://www.uprightmatters.com/blog-home/2009/10/3/all-i-have-to-do-is-play-music.html</id><link rel="alternate" type="text/html" href="http://www.uprightmatters.com/blog-home/2009/10/3/all-i-have-to-do-is-play-music.html"/><author><name>Chris Loosley</name></author><published>2009-10-03T09:43:14Z</published><updated>2009-10-03T09:43:14Z</updated><summary type="html" xml:lang="en-US"><![CDATA[<span class="full-image-float-right"><img src="http://www.uprightmatters.com/storage/post-graphics/Everly-Brothers.jpg" alt="Illustration: Everly Brothers"/></span>

<p>Music has always been important in my life. But lately, because we're working on <a class="offsite-link-inline" href="http://www.syntonetic.com/mobile-apps/moodagent-for-iphone/">Syntonetic's Moodagent</a> launch (see the <a class="UMref" href="http://www.uprightmatters.com/blog-home/2009/9/20/mood-agent-for-your-music.html">previous post</a>), I'm spending a lot of time thinking about the relationship between music and mood. </p>

<p>The notion that music influences our mood is nothing new. But today's <a class="offsite-link-inline" href="http://en.wikipedia.org/wiki/Music_psychology">Music Psychologists</a> are tackling the subject more systematically than the poets of old. In <a class="offsite-link-inline" href="http://www.spring.org.uk/2007/03/seven-ways-music-influences-mood.php/"><strong>Seven Ways Music Influences Mood</strong></a>, Psyblog reviews a 2007 study of adolescents in Finland about the different ways they used music to control and improve their mood.</p>

<p>All the same, scientists finding connections between music and the quality of life does not affect me directly. How can I put that knowledge to use in the way I select and play <em>my own</em> music?</p>]]></summary></entry><entry><title>Mood Agent for your Music</title><category term="MoodAgent"/><category term="Music"/><category term="beta"/><category term="music"/><id>http://www.uprightmatters.com/blog-home/2009/9/20/mood-agent-for-your-music.html</id><link rel="alternate" type="text/html" href="http://www.uprightmatters.com/blog-home/2009/9/20/mood-agent-for-your-music.html"/><author><name>Cynthia Holladay</name></author><published>2009-09-20T18:22:30Z</published><updated>2009-09-20T18:22:30Z</updated><summary type="html" xml:lang="en-US"><![CDATA[<span class="full-image-float-right"><a href="http://www.syntonetic.com/mobile-apps/moodagent-for-iphone/"><img src="http://www.uprightmatters.com/storage/post-images/MoodAgent.png" alt="Illustration: MoodAgent"/></a></span>

<h3>Did you know...</h3>

<p>that Americans spend more money on music than on sex or prescription drugs?</p>

<p>And the average American hears more than five hours of music per day -- according to author <a href="http://bit.ly/pzMhh">Daniel Levitin</a>. </p>

<p>So obviously music is important to us!</p>
 
<p>This is why we at UpRight Marketing are excited to be embarking on a new project for a music playlisting application soon to be launched in the U.S.  The first step is to conduct a beta program with a limited number of music enthusiasts.</p>
 
<h3>Beta Program -- We invite you to participate!</h3>]]></summary></entry><entry><title>Finding Truth: We Have the Tools</title><category term="Principles"/><category term="healthcare"/><category term="responsibility"/><category term="truth"/><id>http://www.uprightmatters.com/blog-home/2009/9/14/finding-truth-we-have-the-tools.html</id><link rel="alternate" type="text/html" href="http://www.uprightmatters.com/blog-home/2009/9/14/finding-truth-we-have-the-tools.html"/><author><name>Cynthia Holladay</name></author><published>2009-09-14T21:34:14Z</published><updated>2009-09-14T21:34:14Z</updated><summary type="html" xml:lang="en-US"><![CDATA[<blockquote>
<p>Do not believe in anything simply because you have heard it. Do not believe in traditions because they have been handed down for many generations.
Do not believe in anything because it is spoken and rumored by many. Do not believe in anything simply because it is found written in your religious books. Do not believe in anything merely on the authority of your teachers or elders. But after observation and analysis, when you find that anything agrees with reason, and is conducive to the good and benefit of one and all, then accept it and live to it."</p>

<p class="QuoteSource">--The Buddha, in the <a href="http://en.wikipedia.org/wiki/Kalama_Sutta">Kalama Sutta</a></p>
</blockquote>

<p>Like many fellow citizens, I'm finding it increasingly difficult to follow a rational and substantial conversation about our nation's healthcare future. Instead of thoughtful arguments, we hear accusations. Instead of taking responsibility, we take sides. It's hard to stay centered on what's real and what we truly stand for.</p>

<p>I don't have a silver bullet -- only two items to share that may make a difference for you too.</p>

<p><strong>Number One:</strong> Before relying on any talk news station, video, politician, relative or friend, search your own heart and mind in silence.  Get away from your usual setting if possible. Don't think about what others have told you or what you are afraid will happen. Focus only on the facts that you know directly, your own experience of what happened -- not an interpretation of history or a prediction of a future.</p>

<p>Decide what you stand for, what you care about right now, that applies in any situation -- not just healthcare. Then remember and rely on your own truth and logic when investigating issues and speaking about them with others.</p>

<p><strong>Number Two:</strong> A friend and colleague shared a heartfelt personal story with me this weekend that is her truth. The depth of her message moved me to share it with you...</p>]]></summary></entry><entry><title>The Myth of Work-Life Balance</title><category term="Communications"/><category term="lies"/><category term="life"/><category term="truth"/><category term="work"/><id>http://www.uprightmatters.com/blog-home/2009/6/17/the-myth-of-work-life-balance.html</id><link rel="alternate" type="text/html" href="http://www.uprightmatters.com/blog-home/2009/6/17/the-myth-of-work-life-balance.html"/><author><name>Cynthia Holladay</name></author><published>2009-06-17T09:30:55Z</published><updated>2009-06-17T09:30:55Z</updated><summary type="html" xml:lang="en-US"><![CDATA[<blockquote>
<h3>What’s More Important – Me or Your Job?</h3>
<p>If you’re are a startup founder or an early employee, there may come a time in your relationship that your significant other/spouse will ask you the “what’s more important?” question. It will come after you come home at 2 am in the morning after missing a dinner/movie date you promised to make. Or you’ll hear it after announcing one morning that weekend trip isn’t going to happen because you have a deadline at work. Or if you have kids, it will get asked when you’ve missed another one of their plays, soccer games or school events because you were too busy finishing that project or on yet another business trip.  At some point your significant other/spouse’s question will be, “What’s more important, me and your family or your job?”</p>

<p class="QuoteSource">--Steve Blank, <a class="PMref" href="http://steveblank.com/2009/06/15/lies-entrepreneurs-tell-themselves/">Lies Entrepreneurs Tell Themselves</a></p>
</blockquote>

<p>Reading Steve's blog post, I'm experiencing a flashback to my past.</p>]]></summary></entry><entry><title>Are We Making Progress?</title><category term="Communications"/><category term="Customer Development"/><category term="Leadership"/><category term="Management"/><category term="Performance"/><category term="Technology"/><id>http://www.uprightmatters.com/blog-home/2007/11/19/are-we-making-progress.html</id><link rel="alternate" type="text/html" href="http://www.uprightmatters.com/blog-home/2007/11/19/are-we-making-progress.html"/><author><name>Cynthia Holladay</name></author><published>2007-11-19T21:15:00Z</published><updated>2007-11-19T21:15:00Z</updated><summary type="html" xml:lang="en-US"><![CDATA[<p>My career appears to be a series of random lateral moves that reflect my heart more than my head. I knew without a doubt that I would have a lifelong relationship with computers in the late ‘80’s, after successfully implementing one of the first small office systems, a <a href="http://en.wikipedia.org/wiki/Wang_Laboratories#Wang_2200" class="offsite-link-inline">Wang 2200</a>, as an intern at a Boston law firm. But instead of installing and using the applications, I wanted to write the code that made the systems work.  So the lateral moves began.</p>

<span class="full-image-float-right"><img src="http://www.uprightmatters.com/storage/post-graphics/who-why-what.jpg" alt="Illustration: Who, Why, What" title="Who, Why, What"/></span>

<p>In my formative years as lead database architect at a large Boston bank, application packages like Oracle or SAP weren't invented yet. Instead I worked directly with the finance executives to understand the business, the transaction processes, and the data, while custom-designing and deploying applications for them. The work was thrilling to me.  <em>(Well, except for the 2 AM calls from IT Ops when an overnight batch program <a href="http://en.wikipedia.org/wiki/Abnormal_end" class="offsite-link-inline">abended</a>.)</em></p>]]></summary></entry><entry><title>Will the Past Predict the Future?</title><category term="Leadership"/><category term="Technology"/><id>http://www.uprightmatters.com/blog-home/2007/10/8/will-the-past-predict-the-future.html</id><link rel="alternate" type="text/html" href="http://www.uprightmatters.com/blog-home/2007/10/8/will-the-past-predict-the-future.html"/><author><name>Cynthia Holladay</name></author><published>2007-10-08T23:00:00Z</published><updated>2007-10-08T23:00:00Z</updated><summary type="html" xml:lang="en-US"><![CDATA[<p><strong><em>"History teaches us the mistakes we are going to make</em>" </strong> -Author Unknown</p>

<h3>Reflections on Computer History</h3>

<p>This time of year I think about history. The <a href="http://www.computerhistory.org" target="_blank" class="offsite-link-inline"><strong>Computer History Museum</strong></a> marks the 20th anniversary of its <a href="http://www.computerhistory.org/fellowawards/2007.html" target="_blank" class="offsite-link-inline"><strong>Fellow Awards</strong></a> and my fourth as Program Chair. On October 16, 2007, four computing technology pioneers, Morris Chang, John Hennessy, David Patterson, and Charles Thacker will be inducted as Fellows. There they will share their insights and stories, which will be recorded as part of the Museum’s artifacts.</p>

<p>Others are thinking about history because this month also marks <a href="http://bayareanewsgroup.com/multimedia/mn/news/093007fairfield.pdf" target="_blank" class="offsite-link-inline"><strong>50 years</strong></a> since the founding of Fairchild Semiconductor, the company regarded as the start-up that spawned the Silicon Valley chip industry. Venture capitalist Floyd Kvamme, who joined Fairchild as a product marketing engineer in 1963, remembers it as “the Google of the era.”  This past weekend, the Museum hosted panels and a reunion gala, where others who were there or wanted to be, shared their stories.</p>

<span class="full-image-float-right"><script type="text/javascript" src="http://www.podtech.net/player/popup.js"></script><embed type="application/x-shockwave-flash" src="http://www.podtech.net/player/podtech-player.swf?bc=5c63bd11c0204f828f8e66d2ec1ff0f3" flashvars="content=http://media1.podtech.net/media/2007/09/PID_012683/Podtech_computer_history.flv&totalTime=712000&permalink=http://www.podtech.net/home/4242/behind-the-scenes-at-the-computer-history-museum&breadcrumb=5c63bd11c0204f828f8e66d2ec1ff0f3" width="220" allowScriptAccess="always" /></span>

<p>Dean Takahashi, reporter for The San Jose Mercury News, went <em>Behind the Scenes at the Museum</em> and highlights in his words the “forgotten tales from the frenetic history of the electronics industry”.</p>

<p>Compared to most historical subjects warranting a museum, 20 or 50 years of computers hardly seems enough to qualify.  But capturing first hand the early stories of computing technology, while many of its original pioneers are here to help tell them, is one reason it is so fascinating to me.</p>

<p>Another reason I work with the Museum is pure love - an ongoing <strong>unadulterated love affair</strong>. <em>Let me explain</em>. . .</p>]]></summary></entry><entry><title>Let’s Stop Beatin’ ‘Round the Bush</title><category term="Communications"/><category term="Leadership"/><id>http://www.uprightmatters.com/blog-home/2007/9/25/lets-stop-beatin-round-the-bush.html</id><link rel="alternate" type="text/html" href="http://www.uprightmatters.com/blog-home/2007/9/25/lets-stop-beatin-round-the-bush.html"/><author><name>Cynthia Holladay</name></author><published>2007-09-25T09:30:00Z</published><updated>2007-09-25T09:30:00Z</updated><summary type="html" xml:lang="en-US"><![CDATA[<div class="full-image-float-right"><img src="http://www.uprightmatters.com/storage/post-graphics/Dilbert%20Marketing%20091307-1Frame.JPG" alt="Illustration: Dilbert Cartoon" title="Dilbert Cartoon"/>

<p class="aside" style="padding:0; margin-top:-10px;">DILBERT: © Scott Adams <br />Dist. by United Feature Syndicate, Inc.</p>
</div>

<p>Did you happen to catch the <a href="http://www.dilbert.com/" class="offsite-link-inline">Dilbert</a> series from September 13-18, 2007?</p>

<p>If you did, and you have the responsibility for bringing together products and services with customers, how did those five comic strips make you feel? The first of the series is reproduced below -- what is your reaction now?</p>

<p>My initial reaction was to laugh, then groan. Scott Adams always evokes a chuckle because of his scary but realistic view of corporate life. It also reminded me of <a href="http://sethgodin.silkblogs.com/" class="offsite-link-inline">Seth Godin's</a> entertaining 2005 blog and book, <a href="http://www.amazon.com/exec/obidos/tg/detail/-/1591841003" class="offsite-link-inline">All Marketers Are Liars</a>.</p>

<p>In the same breath, I voice a deep groan.  Why?  Because yet again, the marketing function is positioned as fraud or creative public deception.  That is -- <em><strong>lying</strong></em>.</p>
<p>At times I’ve asked myself, “Why would anyone willingly choose to be associated with a profession that has become synonymous with deception?”  I hear particularly horrifying stories and think, “I don’t do that” or “I would never do <em>that</em>!”</p>
<p>But do I?  Am I actually making a difference?  Instead of complaining about the unfairness of labeling all marketing as fraud -- or resigning myself to believe that all’s fair when it comes to making money and winning in a competitive marketplace -- I wonder...</p>]]></summary></entry><entry><title>Human Factors and Blog Design</title><category term="About this blog"/><category term="Resources"/><id>http://www.uprightmatters.com/blog-home/2007/9/22/human-factors-and-blog-design.html</id><link rel="alternate" type="text/html" href="http://www.uprightmatters.com/blog-home/2007/9/22/human-factors-and-blog-design.html"/><author><name>Chris Loosley</name></author><published>2007-09-22T07:30:00Z</published><updated>2007-09-22T07:30:00Z</updated><summary type="html" xml:lang="en-US"><![CDATA[<div class="PageIllustration"><img src="http://www.uprightmatters.com/storage/post-graphics/coding-horror-official-logo-small.png" alt="Illustration: Coding Horror logo" title="Coding Horror logo"/>
<br /><span class="PictureCaption"><a href="http://www.codinghorror.com/blog/" class="offsite-link-inline">Coding Horror</a></span></div>

<p>The best products are designed with <a href="http://en.wikipedia.org/wiki/Human_factors" class="offsite-link-inline">Human Factors</a> in mind. That's why I often write about <a href="http://www.webperformancematters.com/display/ShowJournal?moduleId=1113404&categoryId=95637" class="PMref">Web design and usability</a> in my <em>Web Performance Matters</em> blog.</p>

<p>Jeff Atwood recently published <a href="http://www.codinghorror.com/blog/archives/000834.html" class="offsite-link-inline"><em>Thirteen Blog Clichés</em></a>, a post summarizing his "opinions about what makes blogs work well, and what makes blogs sometimes not work so well." These are presented as a list of 13 common mistakes to avoid (or <a href="http://en.wikipedia.org/wiki/Anti-pattern" class="offsite-link-inline">anti-patterns</a>). If you have a blog, or are designing one, you've probably read similar articles before. Even so, Jeff's checklist is worth a look. All such lists tend to contain a core set of common guidelines to follow and/or pitfalls to avoid, but some of Jeff's opinions step outside the conventional wisdom.</p>

<p>Because I maintain two blogs -- <em>UpRight Matters</em> and <a href="http://www.webperformancematters.com/" class="PMref"><em>Web Performance Matters</em></a> -- I decided to rate both blogs against Jeff's criteria. Here are edited versions of his recommendations, and my responses. To read Jeff's full discussions of each guideline, see the original. And for the full story, see the many responses posted by Jeff's readers in the comments section of his blog. </p>]]></summary></entry><entry><title>The Technology is Becoming Flat</title><category term="Marketing Strategy"/><category term="Technology"/><category term="Web 2.0"/><id>http://www.uprightmatters.com/blog-home/2007/9/12/the-technology-is-becoming-flat.html</id><link rel="alternate" type="text/html" href="http://www.uprightmatters.com/blog-home/2007/9/12/the-technology-is-becoming-flat.html"/><author><name>Cynthia Holladay</name></author><published>2007-09-12T08:30:00Z</published><updated>2007-09-12T08:30:00Z</updated><summary type="html" xml:lang="en-US"><![CDATA[<span class="full-image-float-right"><img src="http://www.uprightmatters.com/storage/post-graphics/EchoSign%20logo.gif" alt="Illustration: EchoSign logo" title="EchoSign logo"/></span>

<p>EchoSign is a poster child in my book for everything done right in the new world of enterprise software.  I use it to get documents signed fast and then to manage my signed documents in a more effective way than before.</p>

<p><strong>It’s as simple as that – <em>and as powerful</em>.</strong></p>

<p>To understand why this subscription software-as-a-service is so powerful, you only need to think about the typical steps and costs for getting even one contract signed and filed:</p>]]></summary></entry><entry><title>All That Is Gold Does Not Glitter</title><category term="Customer Development"/><category term="Management"/><category term="Marketing Strategy"/><id>http://www.uprightmatters.com/blog-home/2007/9/11/all-that-is-gold-does-not-glitter.html</id><link rel="alternate" type="text/html" href="http://www.uprightmatters.com/blog-home/2007/9/11/all-that-is-gold-does-not-glitter.html"/><author><name>Chris Loosley</name></author><published>2007-09-11T08:50:00Z</published><updated>2007-09-11T08:50:00Z</updated><summary type="html" xml:lang="en-US"><![CDATA[<span class="PageIllustration"><img src="http://www.uprightmatters.com/storage/post-graphics/Tolkien.jpg" alt="Illustration: J.R.R. Tolkien" title="J.R.R. Tolkien"/></span>

<p><em>All that is gold does not glitter,
<br />Not all those who wander are lost;
<br />The old that is strong does not wither,
<br />Deep roots are not reached by the frost.</em></p>
<p class="QuoteSource">--J.R.R. Tolkien, The Fellowship of the Ring, 1954</p>

<p>Tolkien might have been surprised to see his writing quoted in a discussion of technology and marketing, but I believe there is a strong connection.</p>

<p>I have always appreciated Tolkien's <em>The Lord of the Rings</em> trilogy, returning periodically to enjoy it again since I first read it almost 40 years ago. And although Peter Jackson's film adaptation was worthy of Tolkien's original creation, many aspects of Tolkien's wisdom were inevitably lost in the translation.</p>]]></summary></entry><entry><title>Net Is A Reflection of Society</title><category term="Leadership"/><category term="Technology"/><id>http://www.uprightmatters.com/blog-home/2007/9/5/net-is-a-reflection-of-society.html</id><link rel="alternate" type="text/html" href="http://www.uprightmatters.com/blog-home/2007/9/5/net-is-a-reflection-of-society.html"/><author><name>Cynthia Holladay</name></author><published>2007-09-05T22:35:00Z</published><updated>2007-09-05T22:35:00Z</updated><summary type="html" xml:lang="en-US"><![CDATA[<span class="PageIllustration"><img src="http://www.uprightmatters.com/storage/post-graphics/mirror-image.jpg" alt="Illustration: Mirror Image" title="Mirror Image"/></span>

<p>As Chair of the Computer History Museum's <a href="http://www.computerhistory.org/fellowawards/fellows_award.html" class="offsite-link-inline">Fellow Awards</a>  I took special notice of CHM Fellow <a href="http://www.computerhistory.org/fellowawards/index.php?id=78" class="offsite-link-inline">Vint Cerf's</a> BBC interviews last month on how the Internet has evolved and where it is heading next.</p>

<p>There are many interesting points in these and other interviews by Mr. Cerf on this topic. However, his pointed comments about <strong>censorship</strong> and <strong>society</strong> made me pause to consider more than the future of <strong>technology</strong>.</p>

<h3>How has the Net evolved?</h3> 

<p>In a <a href="http://www.bbc.co.uk/worldservice/programmes/worldupdate/news/story/2007/08/070831_vint_cerf.shtml" class="offsite-link-inline">radio interview</a>, Cerf is bemused that comments on the future of the Internet were recorded using 19th Century media:</p>]]></summary></entry><entry><title>Managing for Business Effectiveness</title><category term="Leadership"/><category term="Management"/><category term="Performance"/><id>http://www.uprightmatters.com/blog-home/2007/8/29/managing-for-business-effectiveness.html</id><link rel="alternate" type="text/html" href="http://www.uprightmatters.com/blog-home/2007/8/29/managing-for-business-effectiveness.html"/><author><name>Chris Loosley</name></author><published>2007-08-29T07:01:00Z</published><updated>2007-08-29T07:01:00Z</updated><summary type="html" xml:lang="en-US"><![CDATA[<div class="PageWisdomWrapper">

<div class="WisdomTitle" >
<h3>Drucker on Effectiveness vs. Efficiency</h3>
<p class="WisdomClass" >Management Wisdom: 1</p>
</div>

<p class="WisdomQuote">There is surely nothing quite so useless as doing with great efficiency what should not be done at all</p>

<div class="WisdomText">
</div>

<p class="QuoteSource">-- Peter Drucker, 1963</p>
</div>

<p><a href="http://en.wikipedia.org/wiki/Peter_Drucker" class="offsite-link-inline">Peter Drucker</a> is often called "the father of modern management". Many books and Web sites are devoted to his insights, some of which I have <a href="http://www.webperformancematters.com/journal/2006/3/14/deep-thoughts-on-management.html" class="offsite-link-inline">written about</a> previously.</p>

<p>This post highlights his incisive observation about the difference between <em>effectiveness</em> and <em>efficiency</em>. I have always found it to be especially memorable, and quoted it (twice) when discussing priorities and choices in my book about software performance. Unfortunately I got the source wrong, but thanks to Google I can now correct my mistake. </p>

<p>It appeared in <em>Managing for Business Effectiveness</em>, an article in the May/June 1963 edition of Harvard Business Review ("HBR"). You can also find it reprinted in a February 2006 HBR article -- <a href="http://harvardbusinessonline.hbsp.harvard.edu/b02/en/common/item_detail.jhtml?id=R0602J" class="offsite-link-inline">What Executives Should Remember</a> -- a collection of excerpts drawn from HBR articles by Drucker published between 1963 and 2004.</p>]]></summary></entry></feed>