As CTO at UpRight Marketing, I focus primarily on information technology and Web applications. I have a technical background in the design and performance of database systems, and 30 years experience in the field of systems performance and service level management. For a more detailed bio, see the Upright Marketing site.
Having devoted most of my career to software performance engineering, I have always regarded performance as a fundamental cornerstone of software quality. But in the past, such concerns were typically viewed as an arcane technical backwater. So I find it gratifying to see performance more widely acknowledged today as a vital aspect of Web site usability and ultimately, of customer satisfaction.
In my Web Performance Matters blog, I write about Web technology, performance engineering, and service level management. Here I'll be exploring the principles of performance as they apply to other areas of life and business.